Com­pre­hen­sive ser­vice

USM of­fers a full ser­vice, pro­vid­ing you ex­pert pro­fes­sion­al sup­port every step of the way, from de­sign to in­stal­la­tion and be­yond.

With USM, you’re not just buying a piece of furniture – you’re buying into an infinitely adaptable modular system that can grow with you. Our international team of experts is on hand to help you tailor your furniture perfectly to your environment. Trained specialists in furniture configuration, manufacturing, delivery, installation and customer support will help you every step of the way, with whatever you need.

Individual Design and Planning

Adaptability and customisation are core principles of USM furniture. We’ve built tools and trained expert staff to ensure that we can design and manufacture furniture that perfectly meets your needs and tastes.

Our interactive online 3D configurator lets you explore the possibilities of the USM Haller system. You can use it to experiment with different shapes, sizes and colour combinations, plus there’s a wide range of customisable features such as shelves, doors and drawers.

Manufacturing and quality

When you place an order, our craftspeople will get to work manufacturing it right away. Using a combination of cutting-edge machine technology and their own expertise, our highly-trained team will create and assemble your furniture to order in our custom-built factory in Switzerland.

Delivery and installation

Your USM furniture will be delivered to your home or office within the specified timeframe, at a time that suits you. Our expert installation teams know USM inside out, so they’ll assemble your furniture quickly and easily. They won’t leave until you’re happy with the finished result and they’ll take all evidence of their work with them.

Lifelong support

With the USM Haller system, the ball-and-tube frame is specifically designed for endless reconfiguration and possibilities. Trained specialists in furniture configuration, manufacturing, delivery, installation and customer support will help you every step of the way, with whatever you need.

Our team is always delighted to help returning customers add modules, redesign their furniture for functionality, or simply restructure the modules they already have. 

Call us to arrange a consultation.

Our showrooms in Bern, Hamburg, Munich, Paris, Tokyo, London and New York serve as support platforms for existing and potential customers, as well as being cultural spaces for the furniture industry. 

We also have more than 400 authorised sales partners in 40 countries. Wherever you are in the world, we will do everything we can to give you the highest quality customer service and support.

If you wish to purchase a new USM piece, please contact one of our authorised sales partners in your area.

“When customers choose one of our pieces of furniture, they’re not just buying metal panels and steel tubes, but expert knowledge and service.”
Alexander Schärer, Chairman of the USM Board

More about USM

Our Values
Founded in 1885, the USM family-owned company is now managed by the fourth generation. Synonymous with adaptable, timeless design, the USM brand stands for quality and precision, high-quality raw materials, meticulous artisans and unconditional dedication.
Sustainability
Rethink, redesign, revalue sums up the sustainable benefit of our products. USM furniture is a valuable companion for life, across generations.
Our Story
The history of the Swiss USM family company began in 1885, not with furniture, but as a metalworking company.